Setup Guide

From login details to a working stream

One consistent process across every supported device — install a player app, enter your login, start watching.

Before you start

What your login actually looks like

After ordering or starting the trial, an email arrives with either a single M3U playlist link, or a username/password/server trio (Xtream Codes-style). Either format unlocks the same catalog — which one you get depends on how activation was set up, and both are covered below.

Two formats, same catalog

M3U vs. Xtream Codes-style login

M3U playlistXtream Codes-style login
What you getA single URLUsername, password, and server address
How a player reads itLoads a static playlist fileConnects and pulls the list live
Program guideDepends on the appUsually pulled automatically
Setup speedFastest, one fieldA few extra fields, same result

Neither format is "better" — they just fit different player apps. The steps below cover the general pattern; whichever login you received slots into the same "add playlist" or "login" screen.

Jump to your device

Supported devices

Smart TV

Samsung and LG Smart TVs pull the same live lineup and trending catalog through any compatible player app already on their store.

Android TV

Google TV and Android TV boxes grab a compatible player from the Play Store in a couple of taps.

Fire TV & Firestick

Runs the same lineup on Amazon's hardware, through the Appstore or a trusted sideload.

Android Phone & Tablet

Check what's trending from a phone or tablet the same way you would on the big screen.

iPhone & iPad

A compatible App Store player covers both, useful for catching something live away from the TV.

Apple TV

Fully supported through an App Store or sideloaded player, same catalog as every other device.

Windows & macOS

Desktop players on both handle the same live and on-demand lineup without a separate account.

Smart TV

Smart TV setup

Open your TV's built-in app store

Samsung and LG Smart TVs both ship with one accessible from the home screen.

Install a compatible IPTV player

Look for one that lists support for M3U playlists or Xtream Codes-style logins.

Open the app and find "add playlist" or "login"

Enter the M3U URL, or the username/password/server details, from your activation email.

Save and open a channel

The lineup populates automatically once the login is saved.

If your TV doesn't support third-party app installs, pairing a Fire TV Stick or Android TV box is the simpler workaround.

Android TV

Android TV & Google TV setup

Open the Play Store

On any Android TV or Google TV box, regardless of manufacturer.

Install a compatible player app

Confirm it lists M3U or Xtream Codes support.

Enter your login

Whichever format your activation email provided.

Open a channel to confirm playback

Video and audio both loading means it's set up correctly.

Fire TV & Firestick

Fire TV & Firestick setup

Search the Amazon Appstore first

Look for a player app that supports your login format.

Sideload as a fallback

A file-manager app can install a trusted APK directly if nothing suitable is listed.

Add your login details

M3U URL or username/password/server, from your activation email.

Confirm a channel streams cleanly

That's the full check.

Mobile

Android & iOS mobile setup

Install a compatible app

Play Store for Android, App Store for iPhone and iPad.

Enter your login

The app's "add playlist" or "login" screen is where this goes.

Adjust playback settings if you want

Many mobile apps let you set preferred resolution or buffering behavior.

Computer

Windows & macOS setup

Install a desktop player that reads M3U or Xtream Codes logins

Several free options exist on both platforms.

Load your login

Through the app's network-stream option, or its dedicated login screen.

Confirm playback before closing setup

One quick check saves a return trip to settings later.

Optional

Setting up the program guide

Most player apps build the on-screen guide directly from your login without any extra step. If yours shows a blank guide, check its settings for a manual "EPG URL" field and enter the guide link from your activation email, if one was included.

For smoother playback

Two habits worth adopting

Ethernet over Wi-Fi where possible

A wired connection holds up noticeably better for consistent streaming, especially on TV boxes.

Close other apps before starting a stream

Fewer apps competing for bandwidth and memory means fewer stutters.

When things go wrong

Common problems

Buffering or freezing

Usually the connection — try wired Ethernet or move closer to the router.

"Invalid login" on first setup

Recheck for a stray space in the username, password, or server field.

App disappears or won't launch

Reinstall it — occasionally an app update breaks compatibility temporarily.

No picture, audio only

Usually a decoding issue specific to that app — try a different compatible player.

Step by step

Troubleshooting checklist

Confirm the internet connection itself works

Open a different streaming app on the same device to isolate the issue.

Remove and re-enter your login

A typo is the most common cause of playback failures.

Restart the app, then the device

Clears a surprising number of glitches on its own.

Try a different compatible player app

If one app misbehaves, a different one often resolves it.

Contact support

Include your device type and exactly what's happening.

Questions

Setup FAQ

Do I need one specific player app?

No — any app that lists M3U or Xtream Codes-style login support works. Several free options exist for every device below.

What is EPG and do I need to set it up manually?

EPG is the on-screen program guide. Most apps build it automatically from your login. If yours doesn't, check its settings for a manual "EPG URL" field.

My app is asking for a "portal" login instead of an M3U link — is that normal?

Yes, that just means it expects an Xtream Codes-style login (username, password, server). Use whichever format matches what your activation email sent.

Can two people in the house watch on separate devices at once?

Each plan is scoped to one active device. Two devices streaming on the same login simultaneously tends to cause playback issues on both.

Still stuck?

Get setup support

If none of this resolves it, contact support with your device type and exactly what's happening — that's enough detail to actually help.

Contact Support
Ready when you are

See the current lineup running on your own device

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